
Our Services
Wireless Experts ("WE") is a wireless cost reduction firm which has over the last 20 years successfully helped over 1,000 companies across the United States permanently reduce their cellular phone costs by 40% TO OVER 60%, while staying with the same wireless carrier. We are very proud of our 100% success rate in achieving the projected wireless cost reduction AND SAVINGS promised to our customers. No other wireless expense reduction firm can claim these results.
Our list of satisfied customers is essentially a who's who of WELL KNOWN INDUSTRY LEADING companies. No other wireless cost reduction firm has a customer list like ours. Please review our website for more info and case studies on these customers wireless expense reduction and management success stories.
Wireless Expense Reduction and Management Services-
Free of charge, we will audit the wireless bills of any entity and identify wireless expense reduction opportunities whether the customer wants to stay with their existing cellular carrier or seeks to change carriers. MINIMUM SAVINGS IS 40% PER MONTH. A formal report outlining the results of our analysis is provided free. We have hundreds of small, medium, large and Fortune 500 customers. A flat fee equal to only a small percentage of the savings and wireless cost reduction is charged only if the customer proceeds with our plan and retains us to implement the wireless expense reduction plan. As part of our audit of the customer's wireless invoices, we recommend options by carrier, research devices and mobility software options as compared to the customer’s needs, and prepare an analysis comparing all options. The best pricing is guaranteed to the customer and provided on an unbiased basis.
Online Carrier Portals, Daily Centralized Procurement, Custom Order Forms and Activation of all Cellular Carrier Plans-
We are “The Experts” in all wireless carriers’ online portals. We will manage your wireless carrier online portals for free and rectify any online portal issues to avoid delays in orders & transactions processed online. Within days, your Company will achieve significant workflow, increased efficiency regarding daily wireless transaction, processing and significant time reduction managing wireless devices.
Our order system allows customers to order daily any phone or plan for all wireless carriers in a totally centralized manner. All service plan and equipment options can be customized by customer or person. We will create a wireless policy enforcement plan and custom wireless order forms to help standardize devices, save money and enforce wireless policies. Our combined detailed knowledge of our customers’ usage and each wireless carrier’s offering always ensures that the most wireless cost efficient plan is provisioned to optimize wireless savings and to ensure the devices expedited delivery. We offer accessories guaranteeing significant savings of at least 30% to 80%.
Our in-depth knowledge of today's wireless devices, software and technology will identify the perfect solution you seek and will help make sure you procure only exactly what you need at significant discounts. We will evaluate all wireless quotes and projects to ensure you save money prior to implementation, and we will assist with project rollout and management.
Wireless Help Desk
Our dedicated wireless help desk experts provide real-time assistance for all wireless transactions and issues related to service, coverage, devices or tech support matters using a dedicated support contact team. All related moves/adds/changes/orders are processed in moments usually completed in less than an hour.
Wireless Reporting and Asset Management
Our system consolidates all wireless carriers billing, monthly usage, device and cost data by user into one database so we can prepare for you all custom reports needed. We also provide asset management details by user, wireless policy enforcement status, cost allocation and savings by employee, department, cost center or location. Our customized reports will be created and formatted based on your specific needs for Accounts Payable, the IT Department or Budget monitoring purposes including the capability for you to directly upload this information into your accounting system. We have significant expertise in all wireless carriers’ billing platforms and can facilitate custom carrier invoice billing by cost center or department, your Company being billed for data plans only while individual users are separately billed for all voice plans and features, and other custom billing needs. We will monthly also provide High Usage alerts in real time to avoid wireless cost overages and user misuse of devices.
iPhone / Android Enterprise Application Software savings and audits-
Our custom MDM audits reconcile your Wireless Carrier inventory to your Server Inventory to ensure wireless policy compliance and security as well as identify users that have deleted or not installed the MDM on their devices. We can assist in substantially reducing the cost of software used to manage your devices. Wireless Experts can assist with Apple Business Manager ( formerly Apple DEP), Microsoft Intune, Airwatch, Mobile Iron, Maas360, BoxTone, etc.
Wireless Optimization
WE’s wireless expense reduction expertise helps companies quickly impact wireless spend. With wireless expenses increasing and becoming more difficult to understand and manage for most companies, it is critical to have an effective plan in place to enforce wireless policy, control cost, and to be able to manage devices effectively and in real time, on a daily basis. WE’s wireless expense reduction focus concentrates on wireless costs savings, time savings, contract management, and real time wireless expense management. These services can help a client better understand current users and spend through our free one-time audit and optimization to realize immediate wireless cost reduction savings. The optimization focuses on understanding each end user and looking at the group as a whole while analyzing all voice, data, features, and pay for services to lower the current wireless spend. WE is also successful in helping clients lower wireless spend through contract negotiation with the cellular carriers.
Trade-in and Technology Refresh Program-
Allows customers to receive value or money for their old device. Upgrading to the latest technology is often facilitated since customers can recoup a portion of the old equipment cost via our trade-in program.
Enhanced In-Building Coverage Systems-
Ranging from vehicles to 1,000,000 sq ft facilities we will assist you in evaluating how to enhance or cure any coverage issues which also includes cellular wireless routers, and boosting coverage in remote locations or dense facilities.
Disaster Recovery, Wireless redundant backup systems and Satellite Phone Systems-
When our customers need to communicate from the most remote locations or desire to have a contingency/disaster recovery plan our backup solutions and our Satellite phones are the answer.
Additional wireless cost savings services:
• Tax audits and savings. Significant erroneous billing for taxes, regulatory charges, carrier fees often occur. Significant savings is often identified by our tax billing experts that typically cause large retroactive refunds to our customers due to carrier overbilling for taxes and carrier fees for many years.
• International wireless services cost reduction and alerts. We specialize in saving money on the international overages and billing for cellular, text and data usage that occur especially when users fail to notify their organize of their travel plans or usage is higher than expected. We often can retroactively reduce these international overages to eliminate these costs prior to their even being billed to you.
• Wifi only calling for Epic or other industry specific onsite only project mobility and device savings. Using Wifi only calling without cellular service is an option for certain industries that often can generate huge wireless cost savings. We specialize in configuring cellular phones to use wifi only for calls, text and data usage as well as procuring wifi only iphones at significantly reduced costs.
• Pagers cost reduction management and significant savings. Saving significant money on Pagers is our specialty and provided by no other cellphone cost reduction firm. We also provide management services, online portal maintenance, paging to cellphone solutions, contract negotiation and custom rates, and cost overage elimination for equipment and service which all create significant pager cost and times savings.
• Industry Regulatory Compliance monitoring and alerts regarding wireless usage and policy. We are experts in assisting our clients maintain compliance with the specific laws and industry standards required to ensure they are in compliance with applicable regulatory bodies rules, etc in all industries including Healthcare/HIPAA, Not for Profit/Federal State Funding, Banking, Securities, Insurance, Law Firms, etc.
• IoT implementation and consulting services related to automating remote wireless monitoring of Refrigeration, Temperature, Healthcare, Pharmacy, Inventory, Securities transactions, Banking, Insurance, etc. for industry compliance purposes.