Q: Who are some of your customers?
A: Our list of satisfied customers is essentially a who's who of well known major companies. No other wireless cost reduction firm has such a customer list. Please review our website for more info on our customer list, savings success stories and case studies in all industries.

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Q: How long have you been in business?
A. Wireless Experts has been in business for over 20 years.  We have assisted 1000s of companies substantially reduce their wireless costs.

 
Q: How are you able to reduce our wireless expenses by 40-60%?
A: Our proven savings techniques create huge savings and are based on our direct knowledge of custom wireless carrier contracts we can offer you, unpublished plans which are known to us because of our long-standing relationships with every major wireless carrier and our unique services that no other vendor offers. We also use our over 20 years of expertise in wireless optimization & cost reduction to make sure that you are only paying for what you actually use at the lowest rates possible.  No other wireless cost reduction firm performs a true line-by-line audit to achieve savings. The result is the maximum possible savings for our customers.

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Q: Can you help us negotiate better contracts and pricing with our wireless carriers.
A: Of course, our knowledge of contracts and discounts that the wireless carriers will not offer to you directly will create significant savings and contractual benefits you would be shocked to obtain. Ask yourself this simple question, would a wireless carrier want to reduce your wireless costs. The answer is obviously NO !  The carriers reps job is to increase your wireless spend not reduce your costs.
 
Q: How much work do we need to do for Wireless Experts to identify savings?
A: All we need is for you to simply grant us access to your wireless invoices and related data and nothing else. Our process could not be any easier for you.

Q: Can you provide help desk services daily for us?
A: Yes, we provide real time help desk services for FREE and this is included in our fees.

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Q: What makes Wireless Experts different than other vendors and what services do you provide that no other vendor provides?
A: Our deep understanding of how companies manage and use their cellular devices along with our 20 years experience in all industries with many prestigious customers has allowed Wireless Experts to develop the unique suite of services only we can offer you. Some of these unique services are:

• Tax audits and tax savings
• Retroactive international overage and costs elimination before these high costs hit your invoice.
• Wifi only calling on iphones whereby cellular plans are not needed creating huge savings.
• Restricting calling, text and data usage on users devices prohibiting them from using their devices in any fashion warranted even restricting by outgoing or incoming number.
• Online carrier portal customization, management and processing of all portal requests.
• Blocking users from violating any industry laws such as HIIPA to avoid your organization from violating its revenue, funding or government contracts.
• Disaster Recovery, Wireless redundant backup systems and Satellite Phone Systems
• Pagers cost reduction, savings and management.
• Apple Business Manager management, reporting and configuration.
• Custom wireless order forms and wireless policy development.
• Custom Reports and A/P invoice payment reports uploadable into any accounting system.
• Carrier customized wireless invoices by cost center, department, location, etc.
• In-Building Coverage evaluations, boosting of multiple locations and rectifying coverage issues.
•  High Usage alerts in real time avoiding cost overages and employee misuse of devices.
•  Asset tagging and management.

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Q: What is your fee structure? How much will we be paying info the savings on wireless expenses that you are able to provide?
A: Typically, the savings we identify is equal to 3 times our fees vs our competitors fees which usually are just equal your savings.  Thus, our savings is typically 3 times what our competition identifies. A flat fee equal to only a small percentage of the cost savings is charged only if the customer proceeds with our wireless cost reduction plan and retains us to implement it. As part of our FREE initial audit of the customer's wireless invoices, we identify savings options for all wireless carriers, research devices and mobility software options as compared to the customer's needs, make recommendations to save time managing your wireless portfolio and strengthen wireless policies, and prepare a report outlining all options. The best pricing is guaranteed to the customer and provided on an unbiased basis.

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Q: Do you provide daily assistance for with online wireless carrier portal management such as Verizon’s My Business Online, AT&T Premier, etc for ordering, tech support, help desk and service-related issues?
A: Yes, Wireless Experts provides a host of services which will help your company including daily wireless online portal order and processing of all wireless online requests/transactions as well as portal issue resolution. We also procure and standardize cellular devices & accessories at significantly discounted prices from all major wireless carriers, provide dedicated tech support and help desk services.... all for FREE which are included in our fees.

Q. Can we trade-in our old wireless devices to get credit and help reduce the cost of new devices we purchase? 
A. Yes, and we can even have these credits for your old devices posted directly onto your wireless invoices if you choose.  Wireless Experts will assist you in getting money for you unused devices.

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Q. We have wireless coverage issues in certain locations, can you assist us in rectifying that and improve our cellular coverage?
A. Yes, we will either work directly with your wireless carrier to obtain funding from them to pay for the enhanced system at your facility to cure your coverage issues or we will cure your coverage issues ourselves with private systems. 

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Q: Do you only handle just cellular phones, or can you also help with reducing wireless data and telemetry expenses?
A: We provide wireless expense reduction solutions for all types of mobile devices including cellular phones, smartphones, laptops, tablets, aircards and usb modems, telemetry devices, and even pagers.
 
Q: Do we need to change cellular phone carriers to reduce our wireless expenses?
A: No, you do not need to change carriers for us to identify huge wireless savings and wireless cost reduction opportunities. We will present you with the wireless savings that can be achieved with ALL wireless carriers as part of our free audit if you ask us to explore that option. 
 
Q: Are you able to provide detailed customized reports and forms for our IT, A/P and all departments?
A: Yes, our customized reports will be created and formatted based on your specific needs for Accounts Payable, the IT Department or any departments budget monitoring purposes including the capability for you to directly upload this information into your accounting system.  We can also create custom forms for you for use in the wireless ordering and approval process.

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Q: Are you able to help us administer, monitor and reconcile our Apple Business Manager (formerly Apple DEP), Mobile Device Management (MDM)  and Asset Management systems ?
A: Yes, Wireless Experts is the only wireless expense management firm that manages Apple Business Manager for its customers.  We also reconcile all mobile devices on your server and in your MDM system to Apple Business Manager and to the inventory per your wireless carrier. This unique Wireless Experts service helps our customers identify users that are violating corporate wireless policies, users that have deleted or not installed the MDM software, gain with Apple Business Manager corporate control of all wireless devices. Wireless Experts can assist with coordinating Apple Business Manager ( formerly Apple DEP) with, Microsoft Intune, Airwatch, Mobile Iron, Maas360, BoxTone, etc.

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Q: Can you help with enhancing our wireless policies and administering company wide security policies?
A: Yes, we specialize in wireless policy standards design, implementation and enforcement, and industry regulatory compliance monitoring to ensure wireless usage complies with applicable laws such as HIPAA, etc. Our custom MDM and Apple Business Manager audits reconcile your Wireless Carrier inventory to your Server Inventory to ensure wireless policy compliance and security is maintained as well as identify users that have deleted or not installed the MDM on their devices.