This Fortune 500 customer was shared with a wireless carrier’s direct team. The customer used a competitor’s Push-to-Talk (PTT) service for hundreds of users, and the prospective new carrier was struggling to win the business from the incumbent.
The carrier brought in Wireless Experts to demonstrate their PTT service, features and advantages. We won the business — porting hundreds of lines to the new carrier, managed entirely onsite by our team, and training hundreds of users on the new PTT service and how to replicate the features they relied on.
What we did
Provided proposal, activation and training support to help the new carrier win the business
Demonstrated PTT service, features and advantages over the incumbent
Ported hundreds of lines, managed onsite end to end
Trained hundreds of users onsite on the new PTT service and phones